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Alvaro Garcia
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Capabilities

What I lead, and what it produced

Eight areas, each with concrete evidence drawn from a role I held. Nothing here is a certification I collected — it is work that shipped and a number that moved.

  1. 01

    IT Strategy & P&L Ownership

    Corporate roadmap, budget, procurement and vendor negotiation, owned end to end and defended in front of a board.

    Evidence

    • 20% budget reduction through automated procurement controls and process optimization at a payments fintech
    • 20% cut in innovation project costs while executing a roadmap that delivered 40% business growth
    • P&L
    • Procurement
    • Vendor contracts
    • IT roadmap
    • OKRs
  2. 02

    Global Team Leadership

    Distributed engineering and operations organizations across time zones, held to attrition and customer-success targets.

    Evidence

    • 300+ associates led across a follow-the-sun delivery model at Morgan Stanley
    • 20% year-over-year team growth with global technical and soft-skill training
    • Follow-the-sun
    • Offshore teams
    • Vendor management
    • Coaching
  3. 03

    AI Ops & LLM Integration

    LLM capability moved from pilot to production — with a human-in-the-loop review layer and a measurable automation number attached.

    Evidence

    • 25% workforce automation delivered through AI-led transformation as C-level partner to the CTO
    • End-to-end document-intelligence platform architected on AWS (S3, Lambda) with the Claude API and a human-in-the-loop review layer
    • Claude API
    • Human-in-the-loop
    • AWS Lambda
    • n8n
    • Zapier
  4. 04

    DevOps & Engineering Delivery

    CI/CD, SRE and SDLC discipline applied to offshore teams, measured by delivery performance rather than activity.

    Evidence

    • 50% improvement in DevOps delivery performance via KPI/SLA optimization
    • 100% SLA/KPI compliance reached and sustained within 90 days through process and quality controls
    • CI/CD
    • SRE
    • SDLC
    • Agile / Scrum
    • KPIs & SLAs
  5. 05

    Cloud Architecture & Modernization

    Multi-cloud migration and cost optimization, from single-tenant enterprise engagements to a full internal-tooling move.

    Evidence

    • 10–15 concurrent enterprise engagements managed across AWS, GCP and Azure at Rackspace
    • Cloud migration of all internal tools led at a payments fintech, with vendor contracts restructured for scalability
    • AWS
    • Azure
    • GCP
    • Cost optimization
    • CloudFront
    • Vercel
  6. 06

    Compliance & Audit

    Security and audit frameworks built to be lived in daily, not assembled the week before an assessment.

    Evidence

    • Enterprise-wide PCI DSS / SOC 2 policies and a continuous compliance-monitoring framework established
    • SAP FI support migrated from the US to Mexico with zero SOX audit-compliance issues
    • PCI DSS
    • SOC 2
    • SOX
    • ITIL v4
    • Six Sigma
  7. 07

    Payments & Transactional Systems

    Card-transaction environments where an outage is a regulatory event, not just a status page update.

    Evidence

    • PCI-compliant credit-card transactional environments owned at two companies — a consumer-credit firm and a payments fintech
    • Global enterprise network services delivered for a Fortune 500 financial-services client
    • PCI
    • Card transactions
    • Regulatory process
    • Splunk
  8. 08

    Product & Platform Building

    Multi-tenant platforms designed and shipped hands-on, with role-based access and real-time profitability reporting.

    Evidence

    • Modular multi-tenant architecture designed for attendance capture, payroll/bonus logic and KPI dashboards
    • Full-stack delivery in Next.js, React, Python and Supabase driven across offshore teams under an SDLC framework
    • Next.js
    • React Native
    • Supabase
    • Turso
    • Multi-tenant

Full skill inventory

Everything, grouped

Leadership

  • Engineering & Technology Leadership
  • IT Strategy & Roadmap
  • P&L and Corporate IT Budget Management
  • Senior Project & Program Management
  • Global Team Leadership & Scaling
  • Stakeholder & Change Management
  • Vendor & Contract Negotiation
  • KPIs & OKRs

Engineering

  • AI / LLM Platform Development & Integration
  • Full-Stack Software Development
  • Modular System & Solution Architecture
  • DevOps, CI/CD & SRE
  • Software Development Lifecycle (SDLC)
  • Agile / Scrum

Platform & compliance

  • Cloud Architecture & Modernization (AWS, Azure, GCP)
  • Payments & Credit-Card Transactional Systems
  • Cybersecurity & Compliance (PCI DSS, SOC 2, SOX)
  • ITIL v4

Technical

  • AI / LLM Integration (Claude API)
  • Next.js
  • React
  • React Native
  • Python
  • Supabase
  • Turso
  • Vercel
  • GitHub
  • n8n
  • Zapier
  • AWS / Azure / GCP
  • SAP FICO
  • Splunk
  • Atlassian (Jira, Confluence)
  • Azure Copilot
  • Monday.com
  • CRM & ITSM Tools