Capabilities
What I lead, and what it produced
Eight areas, each with concrete evidence drawn from a role I held. Nothing here is a certification I collected — it is work that shipped and a number that moved.
- 01
IT Strategy & P&L Ownership
Corporate roadmap, budget, procurement and vendor negotiation, owned end to end and defended in front of a board.
Evidence
- 20% budget reduction through automated procurement controls and process optimization at a payments fintech
- 20% cut in innovation project costs while executing a roadmap that delivered 40% business growth
- P&L
- Procurement
- Vendor contracts
- IT roadmap
- OKRs
- 02
Global Team Leadership
Distributed engineering and operations organizations across time zones, held to attrition and customer-success targets.
Evidence
- 300+ associates led across a follow-the-sun delivery model at Morgan Stanley
- 20% year-over-year team growth with global technical and soft-skill training
- Follow-the-sun
- Offshore teams
- Vendor management
- Coaching
- 03
AI Ops & LLM Integration
LLM capability moved from pilot to production — with a human-in-the-loop review layer and a measurable automation number attached.
Evidence
- 25% workforce automation delivered through AI-led transformation as C-level partner to the CTO
- End-to-end document-intelligence platform architected on AWS (S3, Lambda) with the Claude API and a human-in-the-loop review layer
- Claude API
- Human-in-the-loop
- AWS Lambda
- n8n
- Zapier
- 04
DevOps & Engineering Delivery
CI/CD, SRE and SDLC discipline applied to offshore teams, measured by delivery performance rather than activity.
Evidence
- 50% improvement in DevOps delivery performance via KPI/SLA optimization
- 100% SLA/KPI compliance reached and sustained within 90 days through process and quality controls
- CI/CD
- SRE
- SDLC
- Agile / Scrum
- KPIs & SLAs
- 05
Cloud Architecture & Modernization
Multi-cloud migration and cost optimization, from single-tenant enterprise engagements to a full internal-tooling move.
Evidence
- 10–15 concurrent enterprise engagements managed across AWS, GCP and Azure at Rackspace
- Cloud migration of all internal tools led at a payments fintech, with vendor contracts restructured for scalability
- AWS
- Azure
- GCP
- Cost optimization
- CloudFront
- Vercel
- 06
Compliance & Audit
Security and audit frameworks built to be lived in daily, not assembled the week before an assessment.
Evidence
- Enterprise-wide PCI DSS / SOC 2 policies and a continuous compliance-monitoring framework established
- SAP FI support migrated from the US to Mexico with zero SOX audit-compliance issues
- PCI DSS
- SOC 2
- SOX
- ITIL v4
- Six Sigma
- 07
Payments & Transactional Systems
Card-transaction environments where an outage is a regulatory event, not just a status page update.
Evidence
- PCI-compliant credit-card transactional environments owned at two companies — a consumer-credit firm and a payments fintech
- Global enterprise network services delivered for a Fortune 500 financial-services client
- PCI
- Card transactions
- Regulatory process
- Splunk
- 08
Product & Platform Building
Multi-tenant platforms designed and shipped hands-on, with role-based access and real-time profitability reporting.
Evidence
- Modular multi-tenant architecture designed for attendance capture, payroll/bonus logic and KPI dashboards
- Full-stack delivery in Next.js, React, Python and Supabase driven across offshore teams under an SDLC framework
- Next.js
- React Native
- Supabase
- Turso
- Multi-tenant
Full skill inventory
Everything, grouped
Leadership
- Engineering & Technology Leadership
- IT Strategy & Roadmap
- P&L and Corporate IT Budget Management
- Senior Project & Program Management
- Global Team Leadership & Scaling
- Stakeholder & Change Management
- Vendor & Contract Negotiation
- KPIs & OKRs
Engineering
- AI / LLM Platform Development & Integration
- Full-Stack Software Development
- Modular System & Solution Architecture
- DevOps, CI/CD & SRE
- Software Development Lifecycle (SDLC)
- Agile / Scrum
Platform & compliance
- Cloud Architecture & Modernization (AWS, Azure, GCP)
- Payments & Credit-Card Transactional Systems
- Cybersecurity & Compliance (PCI DSS, SOC 2, SOX)
- ITIL v4
Technical
- AI / LLM Integration (Claude API)
- Next.js
- React
- React Native
- Python
- Supabase
- Turso
- Vercel
- GitHub
- n8n
- Zapier
- AWS / Azure / GCP
- SAP FICO
- Splunk
- Atlassian (Jira, Confluence)
- Azure Copilot
- Monday.com
- CRM & ITSM Tools